NEED HELP?

Below are answers to a few common problems. If you have other problems, please contact me here.

How do I cancel my membership?
=> Click Here to go to CCBill.
Can I watch videos on my iPhone or Android phone? => We do not currently offer technical support of video for mobile devices. These systems are horribly quirky and full of bugs and we cannot keep up with all the problems they have. If you are having issues with a mobile devices -- especially an iPhone, iPad, or other Apple device -- it is unlikely we will be able to assist you. Also, Apple products do not support Flash (except for YouTube, where they have a special deal), and generally require you to use iTunes, which causes problems. "Droids" and devices controlled by Google operating systems are also bad -- avoid Google! Remember "These aren't the Droids you're looking for!"
I can't watch the videos! => People with modern computers and a decent connection should have no trouble watching the videos. We offer streaming videos, and in Window Media (.wmv) and h.264 MP4 (.mp4) formats for downloading. These format are the most common and provide the best quality for a given file size. Players are available for both formats for either Windows PC's or Macs.

If you are able to veiw the streaming preview video in our free area, you will be able to view the streaming videos in the member's area.

If you need a good, versatile, free video player, we suggest VLC Media Player. It comes in versions for both Mac and Windows and plays almost all video formats. If you need to get it or another player, they are available for free here:
All our videos can be downloaded. To download a video, choose the desired file format and:
  • Windows: [right-click the link] => ["Save File As"]
  • Mac: [control-click and hold] => ["Download Link to Disk"]
Save the video to your hard-drive and then open it in the appropriate viewer.

To test if your system can play our downloadable videos, use the links below to save the sample videos to your hard-drive and then open them in the appropriate viewer.

My password doesn't work! => Your password is cAse-SensiTive make sure it's being entered correctly. Entering your password incorrectly too many times or sharing your password will get your account blocked by our security system. If you continue to have problems, click here to notify us.
I don't have a credit card?
Can I join?
=> Sure! You can use On-line Checks! Click Here!
 



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